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A fight at the food court led to “other altercations” that lasted more than an hour throughout Minnesota”s Mall of America, officials said.

Mall spokesman Dan Jasper said in a news release the incident began at about 4:20 p.m. when “50 juveniles caused a large disturbance in the north food court.”

“Mall of America security and Bloomington (Minn.) police responded to the call,” the release said. “Following that call, a few other altercations occurred throughout the mall. Mall of America security and Bloomington police have called in extra officers to ensure guest safety.”

The melee prompted some shoppers to duck into stores for safety, but some shops closed their inside doors during the disturbance the (Minneapolis) Star Tribune reported, citing police and witnesses.

There had been reports the mall was locked down and that the fight involved weapons, but mall officials said those reports were not accurate, the newspaper said. There were no reports of injuries or arrests.

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St. Kitts and Nevis begins issuing new E (Biometric) passports from January 5th, the Ministry of Foreign Affairs, Homeland Security, Labour and Social Security has announced.

The Ministry said in a news release that the new passports, with several improved security features, are being introduced as part of government’s ongoing efforts to prevent fraud and identity theft consistent with its regional and international commitments.

The Passport Office will issue the new E – (Biometric) Passports to citizens and residents, who are applying for the documents for the first time, or to those requesting replacements.

Citizens and residents currently using the machine readable passports will continue doing so, once these are not expired, lost and or damaged.

They will not, at this time, be required to change to the new E – (biometric) Passports; until the old document has expired.

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Investigative and Security Professionals for Legislative Action had great success at the federal level in 2011. Although a number of bills were introduced in the 112th Congress to amend federal surveillance laws, thus far, none have passed.

Due to the rapid advances in technology Congress has attempted to address conflicts between technological innovation and privacy interests. At the same time the courts have been asked to resolve similar issues, particularly to determine whether the Fourth Amendment’s protection against unreasonable searches and seizures precludes police agencies from placing a GPS tracking device on a person’s vehicle without a warrant. Pending before the U.S. Supreme Court is the matter of United States v. Jones, 131 S. Ct.3064 (2011). It is our hope that the government wins. If not, our position is greatly weakened in those states that presently allow GPS tracking use by private sector investigators conducting lawful investigations. A loss by the U.S. will adversely affect our lobbying efforts regarding laws proposed to limit GPS use. Coupled to this issue are concerns of cell phone location tracking.

In New York, the matter of Michael Cunningham v. New York State Department of Labor, New York Supreme Court, Appellate Division, Third Department No. 512036, in a 3-2 decision, the court ruled that the NYS Department of Labor was within its rights when it utilized GPS tracking to follow an employee during and after work hours and while on vacation with his family. It dismissed the claims of Michael Cunningham, a former Labor Department employee, that the use of a GPS tracking device constituted an illegal search and seizure. The state relied on GPS data to show that Cunningham had submitted false expense sheets and other travel records. The court ruled that because the device was only monitored by an investigator during work hours its use was constitutional. “To establish a pattern of serious misconduct, it was necessary to obtain pertinent and credible information over a period of time.” In a dissenting opinion it was argued that while the use of a GPS device to track employees suspected of misconduct is reasonable during work hours, the scope of the use in Cunningham’s caseundefined was unconstitutional. “(The Labor Department’s) valid interest in (Cunningham’s) whereabouts extended only to the hours of his workday, yet the device placed on (his) personal vehicle collected data 24 hours a day, seven days a week.”

A bipartisan bill S. 1212 and H.R. 2168, the Geolocational Privacy and Surveillance Act, or GPS Bill, offered by Senator Ron Wyden [D-OR] and Representative Jason Chaffetz [R-UT-3], seeks to clarify and establish the standards government must meet to monitor an individual’s movements. It would effectively ban GPS use by private investigators without permission of the vehicle’s owner. The proposed legislation calls for a broad prohibition against the disclosure or use of geolocation information making it unlawful for any person to (A) intentionally intercept geolocation information pertaining to another person; (B) Intentionally disclose geolocation information pertaining to another person when it is known that information was obtained in violation of the act; (C) intentionally use any geolocation when it is known that information was obtained in violation of the act; or (D) intentionally disclose information that was lawfully obtained under the act, but not authorized to be released to third parties.

Under this GPS bill the government’s only means for acquiring geolocation information would be pursuant to a warrant under Rule 41 of the Federal Rules of Criminal Procedure or the Foreign Intelligence Surveillance Act (FISA) of 1978. The Stored Communication Act or Pen Register/Trap and Trace Act would no longer be the method whereby such information is required.

In an emergency or exigent circumstances the police or emergency responders are allowed to use geolocation information to a person requesting assistance, such as a 911 call or where police “believe that the life or safety of the person is threatened or to assist the person.” There are other permitted circumstances for such methods by the
US Attorney General and states’ Attorneys General to intercept geolocation information without a warrant. An exclusionary rule is also contained in the GPS bill that no evidence acquired in violation of the act may be received in evidence in any trial or judicial proceeding. This contrasts between the ECPA which does not contain an exclusionary rule.

A coalition of industry representatives, including Apple, AT&T, and Google, has joined with the ACLU and the Constitution Project to form the “Digital Due Process Coalition to advocate amending various federal surveillance laws. Senate Judiciary Chairman Patrick J. Leahy [D-VT] introduced S. 1011, the Electronic Communications Privacy Act Amendments of 2011 which would not only amend the 25-year old ECPA but the Stored Communications Act as well.

Representative Edward J. Markey [D-MA-7] in a December 2, 2011 letter to the chairman of the Federal Trade Commission raised privacy issues and claims of potential violations of Section 5 FTC “unfair or deceptive acts or practices” concerning reported technology developed by Carrier IQ, a cell phone monitoring provider. An item published in “Wired” magazine was an impetus for Representative Markey’s writing to the FTC. The effects of the reported technology are apparently applicable to Android, BlackBerry and Nokia users. Representative Markey’s letter may be found at:

http://markey.house.gov/docs/2011_1201_letter_to_ftc.pdf

Wireless carriers will be claiming that the data of 150 million potential users presently does not violate their privacy and the carriers’ use of this software is only to diagnose smartphone and network issues. Senator Al Franken [D-MN] chairs the Senate Privacy Subcommittee and has also entered into the fray. Earlier in 2011, he held hearings on the S. 1223, the Location Privacy Protection Act of 2011. a bill he cosponsored with Senator Richard Blumenthal [D-CT]. There has been speculation that the FBI may be handling an investigation regarding Carrier IQ.

A class action lawsuit has also been filed in the USDC for the District of Delaware in Pacilli et al v. Carrier IQ, Inc. et al. The complaint may be found at:

http://www.siannistraite.com/sites/default/files/Carrier%20IQ%20Class%20Action%20Complaint%202%20DEC%202011FINAL.pdf

There are numerous other bills pending, as well as proposed FTC regulations, regarding Internet tracking and keystroke monitoring about which ISPLA has reported throughout 2011 to members via email listservs. As we enter the Second Session of the 112th Congress, we can expect more action from Representative Markey, who also co-chairs the bipartisan Congressional Privacy Caucus. He has been outspoken on providing privacy protections of personal consumer information. He is a longtime advocate of “opt-in” remedies. He has investigated the data privacy and security practices of Amazon, Apple, Facebook, and Google, and the four major wireless carriers as well as the Social Security Administration. He is our profession’s “Nemesis” with a history of refusing to negotiate with private investigators regarding our concerns. Expect to hear more from him in 2012!

The following link provides the December 1, 2011 Congressional Research Service report entitled Governmental Tracking of Cell Phones and Vehicles: The Confluence of Privacy, Technology, and the Law.

http://www.fas.org/sgp/crs/intel/R42109.pdf

The writer of the CRS report in his conclusion states: “Congress, the courts, and the people will continue to grapple with ‘what limits there are upon [the] power of technology to shrink the realm of guaranteed privacy.’ …Several Members of Congress have introduced legislation to mend this perceived problem, and overhaul the current federal regime.”

We anticipate that in 2012 privacy legislation interest will remain strong with reports of security information breaches and Identity theft continuing to remain in the headlines. We expect that the Rupert Murdoch fiasco over tapping cell phone messages in the UK may become a larger problem for our profession here in the U.S. with DOJ investigators focusing on the possible the Foreign Corrupt Practices Act, violations of FCC licensing regulations possibly affecting Fox News, and Congressional hearings scheduled to be held.

Rest assured that ISPLA is well aware of these and other issues. We will continue to address them. We are grateful to the professional associations that have acknowledged our legislative efforts at the federal level these past three years. Recently allocated donations by ALDONYS of $2500 and an additional $2500 from its Security Guard Company Committee, $2000 from PALI, $1000 from NJLPIA and $500 from INTELLENET are truly appreciated. It is through such support, and from our individual members, that we have financed our state and federal legislative tracking systems, maintained Federal Election Commission compliance of our political action committee, professionally executed the effective federal Washington lobbying campaign of our volunteers, and achieved continuing successful results. Thank you!

Bruce Hulme, ISPLA Director of Government Affairs

To further help support our good work — please go to: http://www.ISPLA.org

Ask any of the estimated 9 million Americans who become victims of identity theft each year: getting billed for someone else’s credit card charges stinks.

Enter the “radio frequency identification” (RFID) credit card. Designed to provide extra layers of security against identity theft, an RFID card transmits credit card information through radio waves from a chip embedded in the card.. (The cards also have a magnetic stripe on the back so you can swipe it in the traditional way.)

If you’re using a card with an RFID chip, and your merchant has a compatible card reader, you don’t have to swipe your card when making a transaction. You merely hold your card within one to four inches of the card scanner. This practice raises questions as to how safe the technology is and whether you should protect your RFID card with a special wallet or card sleeve. Here’s the skinny on RFID credit cards.

Benefits of the RFID card

Available through credit card companies including Visa, MasterCard, and American Express, RFID cards eliminate certain security hazards posed by traditional cards, but could make you vulnerable to others. According to Denis G. Kelly, author of “The Official Identity Theft Prevention Handbook” and chairman of the Identity Ambassador Commission in Seattle, the security benefits of the RFID cards are threefold: limited card exposure, data encryption and new authentication codes.

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When George Orwell’s classic novel “1984″ was first published in 1949, it foreshadowed a society with an omnipresent Big Brother watching our every move.

But it did not foresee how technology would allow us to become ‘Little Brothers.” Or that so many would be using GPS tracking features in smart phones, webcams in bedrooms and surveillance cameras just about everywhere else to monitor what others are doing at all hours of the day.

From businesses monitoring criminal activity, customer flow and employee performance to private citizens protecting their property, watching over their families and seeking a lifestyle of convenience, there has been a boom in do-it-yourself security options.

“There’s no doubt that the cost, advancement and capacity of technology to provide things like remote video for protective purposes has really made it available to a much broader range of businesses and for people, as well,” said Hank Monaco, vice president of marketing for ADT Commercial Security in Boca Raton.

Mudassar Ismail owns several restaurants and he can monitor all of them in real time and record the video feeds.

“I can watch [surveillance] cameras on my phone and my laptop,” Ismail said.

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Below are the eleven most popular news stories aggregated by PI Newswire in 2011 based on traffic and page views related to security, loss prevention, personal and executive protection.

Executive Protection Tools of The Trade
http://bit.ly/seckMs

Security Guard Fired For Sharing Mall Surveillance Video
http://bit.ly/siuO2C

Shoplifting costs billions for US retailers
http://bit.ly/t2BWbz

Beaten to Death for Shoplifting
http://bit.ly/uWm2DH

Ontario Police Bust 16 Unlicensed Security Guards Under Provincial Private Investigator & Security Legislation
http://bit.ly/rU8Ukz

Stolen NFL Laptops Belonging To Private Investigator/Security Consultant Didn’t Contain Super Bowl Security Info
http://bit.ly/tR5Pr7

Philippines Cracks Down on Fake Security Agencies
http://bit.ly/u8eTlT

Jimmy Mubenga: security firm G4S may face charges over death
http://bit.ly/te2voR

Woman Files Suit After Being Raped by Unlicensed Security Guard
http://bit.ly/rTRJ1e

Indiana Commission Calls on State to Stop Regulating and Licensing Security Guards and Private Investigators
http://bit.ly/s7nM9q

Florida university creates Ph.D. in security studies
http://bit.ly/s6XjXX

Ray O’Hara began his one-year tenure as president of ASIS International last January. Since then, he’s helped navigate the organization, which represents more than 37,000 security professionals worldwide, through the shaky global economy, the political turmoil in the Middle East and the professional challenges closer to home.

Whit Richardson, managing editor of Security Director News, spoke with O’Hara—a former Los Angeles Police Department detective who is currently executive vice president of international services and the consulting and investigations division of Andrews International—about the professionalization of the security practitioner, the value of a law enforcement background in the private sector, his take on the best higher education degree for a security practitioner, and his advice for his successor, the incoming ASIS International president, Eduard Emde, who will be the first non-U.S. security professional to assume the role. The following interview was edited for clarity and length.

Security Director News: Looking back at 2011, what was the biggest trend that emerged in the security profession?

Ray O’Hara: Well, certainly 2011 was a challenging year from an economic standpoint. It tasked all of us in the industry to be more proficient and efficient with the things we’re doing, sometimes with significant budget constraints. Compounding that is certainly the continuing move to globalize the world economy, and the many ups and downs that come with that. The turmoil we had in the Middle East and employees and others traveling and sometimes stuck in locations with no communication. It becomes very troubling and I think it reminded us all that we better have an updated crisis plan that gets tested periodically, not sitting on a back shelf collecting dust.

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Warren Glover, a former security director with the NBA, has filed a lawsuit against the NBA and three of its current and former security executives alleging he was retaliated against for reporting acts of sexual discrimination occurring within the department, according to a complaint filed on Thursday in New York State Supreme Court. The New York Times broke the story late yesterday.

Named in the lawsuit are Bernard Tolbert, a former senior vice president of security at the NBA; Gregory Robinson, a current senior director of security at the NBA; and Jim Cawley, the NBA’s current senior vice president of security. Efforts by Security Director News to contact Tolbert and Robinson were unsuccessful. Calls to Cawley seeking comment were not returned.

Glover, who was fired in July after 10 years with the NBA’s security department, claims he was discriminated against and ultimately fired for reporting several acts of sexual discrimination and harassment beginning in 2004 by Tolbert and John Daniels, another NBA security director, against female staff members, according to the complaint. Daniels has not returned phone calls seeking comment. (Full disclosure: John Daniels sits on the advisory board of TechSec, the emerging security technology conference organized by Security Director News and our sister publication, Security Systems News.)

“This wasn’t a situation where he was just seeing things, though he did. Women were coming to him and complaining,” Randolph McLaughlin, Glover’s attorney, told Security Director News. “He took it up to his supervisors and their response was anything other than: ‘Oh, yes. We’ll get to the bottom of this.’ They discouraged him. They tried to shut down the investigation. They had no interest. It was essentially an all-male club and he wasn’t playing on their team as far as they were concerned. … I think it’s a culture issue. I call it the culture of misogyny. When I say culture that’s what I mean.”

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Cheating security companies exposed

Posted on December 14, 2011 by | No Comments

A majority of security companies operating in the country are flouting provisions of the Employment Act.

A report of an inspection conducted by government for the years 2009 to 2011 revealed that most of these companies are not complying with the laws.

When the ministry of labour and social security went for follow-up inspections, some of the companies were no longer operating.

The inspection was done during the year as a follow-up to another conducted in 2009. It aimed at getting the real picture with regards to how employers in the industry treated their employees in as far as enforcing labour standards are concerned.

Out of over 57 of the security companies inspected, none were found to be complying with the labour laws.

In recent weeks, Minister Lutfo Dlamini has been vocal, calling upon companies to comply with labour laws. He said spontaneous visits would be paid to most companies to ensure they followed all laid down rules.

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An interesting article posted on Adweek has shined some light on the most shoplifted items during the holiday season. According to the article:

“One in every 11 people who walk through the door are likely to walk out with at least one item he or she didn’t pay for. Given that retailers are likely to lose $119 billion to shoplifters this year (1.45 percent of total sales), it’s not surprising that the loss-prevention folks have studied this problem from every angle. That’s how we know only 3 percent of shoplifters are “professionals” who’ll fence the goods, and most offenders are amateurs whose crimes are ones of opportunity.”

The most shoplifted items are:

1.High grade grocery store meat
2.Expensive alcohol
3.Power tools
4.iPhone 4
5.Gillette Mach 4
6.Axe branded deodorants and body washes
7.Ralph Lauren and Tommy Hilfiger clothing
8.Let’s Rock Elmo
9.Expensive perfume
10.Nike shoes

Theft is a serious crime that store owners take extremely seriously. If a store’s employee suspects you of shoplifting, they have the right to detain you for a reasonable period of time, and perhaps even search you without a warrant or without calling the authorities. This is because private citizens have the right to exercise reasonable efforts to reclaim stolen property.

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There are fewer opportunities to put your social engineering skills to the test better than trying to convince someone you work at their establishment. Whether you just want to serve yourself a drink refill at a restaurant or you want to surprise your significant other with a birthday bouquet, here’s how to get in unnoticed.

Project Confidence

If you walk around looking nervous and glancing from side to side, people will be able to tell that you don’t belong. Worse, they may approach you and ask questions. It may be unavoidable, but the most important thing to do if you’re trying to blend into any environment is to look like you belong there. That is, stand up straight, walk confidently like you know where you’re headed (even if you have no idea where this hallway will lead you,) and acknowledge people as they acknowledge you—the way you would in your own office or workplace.

This makes the other people around you subconsciously believe that you’re there for a reason. An old friend of mine who used to do penetration testing and physical security evaluations at large companies found that all too often she could find her way to the CEO’s office to hand-deliver her report just by walking around the building looking like she belonged there.

Take Advantage of Human Nature

The best way to get into a building or office that you want access to is to go in behind someone else. Most people call it “tailgating,” and it’s a serious security issue for offices, apartment complexes, college dorms, anywhere with restricted access, but it’s your best friend here.

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Employee theft was regarded as the greatest shrinkage problem in North and Latin America, according to retailers. Thirty-five percent of shrinkage was attributed to employee theft – an increase from 2010. And shrink, or unaccounted for merchandise in a store’s inventory, is higher worldwide according to the Centre for Retail Research’s Global Retail Theft Barometer for 2011 (GRTB 2011).

The report, released on Tuesday, came from an independent survey of trends in retail crime and shrinkage in 4,750 retail corporations in 43 countries. The report has been published annually since 2001 and contains information on theft trends, stolen items, the impact on companies, loss prevention policies, and how companies spend money on security. Other causes of loss noted in the report were vendor fraud, internal errors, and accounting mistakes.

Customer theft, including shoplifting and organized retail crime (ORC), was the main cause of shrinkage in most countries, costing retailers $51.5 billion in 2011. In North America, however, dishonest employees were the largest source, accounting for 44 percent of retail shrink — $47 billion in shrinkage compared to $37.8 billion in 2010. The second largest source of retail shrink came from shoplifting and ORC. The shrinkage rate in North America rose by six percent in 2011.

“We’ve always had this result,” said Professor Joshua Bamfield, author of the report. Bamfield says the issue is two-fold. “In other countries there may be more employee theft that they don’t know about so they don’t report – when in the U.S. they’re so focused on the problem that they’re always looking for it so they apprehend a large number of employee thieves…,” he said in an interview with Security Management.

Bamfield said in past research he’s found that there is a positive relationship between employee theft and the use of seasonal or part-time workers. “Many are part time or short term and [working retail] until something else turns up,” he said. In many cases these people have less vested in the company and may not feel bad about swiping merchandise.

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