Workplace violence typically falls into one of four categories, according to the National Institute for Occupational Safety and Health. Specific workplaces are at risk for different types of violence, so identifying the type your company is most at risk for can help with planning.
Type I: Criminal intent. In this kind of violent incident, the perpetrator has no legitimate relationship to the business or its employee(s). Rather, the violence is incidental to another crime, such as robbery, shoplifting, or trespassing. Acts of terrorism also fall into this category.
The vast majority of workplace homicides (85 percent) are Type I violence. Your workplace may be at higher risk of Type I violence if your business handles cash or drugs or could be a target for terrorists.
Type II: Customer/client. When the violent person has a legitimate relationship with the business—for example, the person is a customer, client, patient, student, or inmate—and becomes violent while being served by the business, violence falls into this category.
A large portion of customer/client incidents occur in the healthcare industry, in settings such as nursing homes or psychiatric facilities; the victims are often patient caregivers. Police officers, prison staff, flight attendants, and teachers can also become victims of this kind of violence.






















