A Toronto-based medical records storage firm that’s been named in a privacy-related advisory in Saskatchewan is also receiving attention in Ontario for past complaints about high fees.
DOCUdavit Services Inc. was claiming too much power when selling services to Saskatchewan-based physicians, says Gary Dickson, the province’s Information and Privacy Commissioner.
“It appears that [DOCUdavit] does not comply with HIPA (the Health Information Protection Act) and does not satisfy all regulatory requirements,” the advisory issued by Saskatchewan’s Privacy Commissioner says.
It suggests that any health information trustee that entrusts the firm with medical records is also likely in breach of the Act.
Dickson’s office released the advisory relating to DOCUdavit Wednesday night. It had received complaints from patients who had been informed, through a letter, that their records had been handed over to the company. It’s normal for a doctor to use an information management service in Saskatchewan — but DOCUdavit is different.
“The difficulty comes when the contractor is setting themselves up to have the same powers as a trustee,” Dickson says. “A trustee has powers to make decisions about the disclosure of that information.”
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